Translators

OPTIS supports optional translator assistance for parent-teacher appointments. When enabled, parents can request a translator when scheduling their appointments, helping to bridge language barriers during conferences.

Enabling Translator Support

Translator support is disabled by default. To enable it:

1. Click Tools from the main menu.

2. Select Settings from the dropdown menu that appears.

3. Check the Enable translator selection option.

4. Click Continue to save the configuration settings.

Once enabled, parents will see an option to request a translator when scheduling appointments.

Adding Translators

Before parents can request translators, you'll need to add translator accounts to the system:

1. Click Users from the main menu.

2. Select Add User from the dropdown menu that appears.

3. Choose Translator from the user type dropdown.

4. Complete the form with the translator's details:

   • First Name and Last Name
   • Language - the language the translator speaks (e.g., Spanish, Mandarin, French)
   • Email Address
   • Password

5. Click Add User to create the translator account.

Repeat these steps for each translator you wish to add.

How Parents Request Translators

When translator support is enabled, parents will see an Add Translator button when scheduling appointments:

1. The parent selects a time slot for their appointment as usual.

2. After selecting a time, they can click the Add Translator button.

3. A modal window appears showing available translators and their languages.

4. Translators who are already booked for the selected time slot will appear as unavailable.

5. The parent selects an available translator from the list.

6. The selected translator's name appears on the appointment confirmation.

Note: If a parent changes their appointment time after selecting a translator, the translator selection is automatically cleared since the translator may not be available at the new time.

Viewing Translator Assignments

Translators assigned to appointments are visible in the schedule views:

• When viewing a schedule, appointments with assigned translators will show the translator's name and language.
• Administrators can see all translator assignments across all appointments.
• Teachers can see translator assignments for their own appointments.

Managing Translator Accounts

To view and manage existing translator accounts:

1. Click Users from the main menu.

2. Use the Show dropdown to filter by Translators.

3. From here you can:

   • Edit a translator's details (name, language, email, password)
   • Delete a translator account

Note: If you delete a translator who is assigned to upcoming appointments, those appointments will no longer have a translator assigned.